Our warranty coverage for Massage Table & Chairs

  • Our limited warranty guarantees DR.LOMILOMI massage tables and chairs, including Headrest Cradle, Armrest Shelf, Arm Sling, Face Pillow, and Side Arm extensions, excluding foam and upholstery.
  • This warranty is only for defects in workmanship and material, does not apply to normal wear and tear, altered or removed parts; any damage caused by misuse, accidents, bad assembly, spills, lack of maintenance, exposure to extreme conditions and modification of product; or incidental and consequential costs such as storage, telephone, rental, shipping, transportation, inconvenience, loss of income, loss of time, or other consequential damages will void the warranty in full.

The period of warranty coverage

  • One (1) year for the Headrest Cradle, Armrest Shelf, Arm Sling, and Side Arm Extensions.
  • Two (2) years for the Table Legs and Table Frame.

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The customer is responsible to provide proof of original purchase, and shipping the product(s) back to our Return Department at customer's expense for any warranty claim. We will return the warranted product (or replacement) for free to the customers in the continental U.S..

Our duty under the warranty is limited to repairing defective parts or replacing parts as needed to remove malfunction from defects in material as covered by our warranty. DR.LOMILOMI reserves the right to improve the design and function of any product without any duty to improve a product previously manufactured and released.

This warranty is exclusively for the customers who purchase from DR.LOMILOMI official website only.

 

Our warranty coverage for Stools and Massage Supplies

  • Our limited warranty guarantees DR.LOMILOMI massage stools and supplies, including  Wheel Casters, Hydraulic Cylinder, Headrest Cradle, Armrest Shelf, Arm Sling, Face Pillow, Side Arm extensions and Covers, excluding foam and upholstery.
  • This warranty is only for defects in workmanship and material, does not apply to normal wear and tear, altered or removed parts; any damage caused by misuse, accidents, bad assembly, spills, lack of maintenance, exposure to extreme conditions and modification of product; or incidental and consequential costs such as storage, telephone, rental, shipping, transportation, inconvenience, loss of income, loss of time, or other consequential damages will void the warranty in full.

The period of warranty coverage

  • One (1) year for the stools and massage supplies.

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The customer is responsible to provide proof of original purchase, and shipping the product(s) back to our Return Department at customer's expense for any warranty claim. We will return the warranted product (or replacement) for free to the customers in the continental U.S..

Our duty under the warranty is limited to repairing defective parts or replacing parts as needed to remove malfunction from defects in material as covered by our warranty. DR.LOMILOMI reserves the right to improve the design and function of any product without any duty to improve a product previously manufactured and released.

This warranty is exclusively for the customers who purchase from DR.LOMILOMI official website only.

 

Our Return Department Address

15938 Downey Ave, Paramount, CA 90723